Your front desk wears every hat
She's also your assistant. When she's helping with a treatment, the phone rings with no one to catch it.
AI receptionist for clinics
Never lose another patient to a missed call.
Our AI receptionist answers the calls your front desk can't, and turns them into booked patients.
Book a callAvaAI receptionist
Live
Hi, do you have any openings this week?
Yes! I can book you Tuesday at 2pm. Can I get your name?
HIPAA compliantPrivate & encrypted
Never a busy signalMany calls at once
Answers 24/7Even after hours
Works with your EHR & booking system
The problem
The calls you miss are patients you lose.
Monday's pile of missed calls
Come back from the weekend to 30+ missed calls. They stack up every time you're closed.
Hiring isn't the answer
A good VA or receptionist runs $30–50+ an hour, and the calls still come at all hours. You can't justify staffing the desk all day.
So the call goes unanswered. And they just call the next clinic.
Four days to a fully working AI receptionist.
Day 0
Discovery call
- Your hours and services
- How you handle calls today
Day 1
Compliance mapping
- HIPAA, and a signed BAA
- A review of your state's call-recording laws
- A review of your state's AI disclosure rules
Days 2–3
Custom build
- Built by hand, custom to your clinic
- Tuned to your hours and services
Day 4
Go live
- Just forward your number
- We handle the rest
See for yourself
Hear it answer, right now.
Call the number and talk to it like a patient would — ask about hours, book a consult, whatever. No signup, no sales pitch.
(215) 607-7866 Tap to call · available 24/7AVA
Answering…
What it does
It does more than answer the phone.
From the first ring to a booked patient, here's what your receptionist handles.
Catches every call
After hours, weekends, or when the desk is slammed. Every caller gets a real answer, not voicemail.
A tidy note, not a voicemail
Every call comes back neatly written up, ready to act on. No digging through voicemails.
Books the appointment
Connected to your scheduling system, it books patients right into your calendar.
Sounds like your clinic
Built around your hours, your services, and how you greet patients. Not a generic robot.
Sends the urgent calls through
Emergencies and calls that need a person get routed to your team, right away.
Every call in one place
Listen back, see who called, and work your callback list from one simple screen.
What you get
Built for you, by the team that made it.
The big platforms hand you a login and wish you luck. We build it for you, tune it by hand, and pick up the phone when you call.
You don't lift a finger
We build your whole receptionist by hand and keep tuning it as you grow. You just forward your phone.
You talk to a real person
Not a ticket queue. You reach the founder directly, get an answer within 12 hours, and we hop on a call anytime.
You're never just a number
You're not customer five thousand. A small team that actually picks up, on the newest voice tech.
One receptionist, sized to your clinic.
Start where you fit. Move up anytime.
Essential
For a single location.
- Your AI receptionist, built by hand
- 24/7 answering, every call caught
- Clean call notes to your team
- Live transfer for urgent calls
- Your portal for every call
Flat monthly price. No per-minute bills.
Professional
For multiple locations or providers.
- Everything in Essential
- Routing across your locations
- Multiple voice agents
- Custom workflows
Flat monthly price. No per-minute bills.
Privacy & security
HIPAA compliant, by design.
Healthcare is different. We treat your patients' data that way, from day one.
HIPAA Compliant
-
We sign a BAA with you
A signed business associate agreement, every clinic, before a single call.
-
Encrypted end to end
Patient information is encrypted in transit and at rest.
-
Only your team sees it
Access is locked down to your people. No one else.
-
Deleted after 30 days
We don't hoard your patients' data. It's gone in 30 days.
By the numbers
Patients don't wait around.
When they can't reach you, they reach someone else. The research is clear.
~30%
of patients switch providers each year, and being easy to reach beats every other reason.
Accenture~29%
of calls to healthcare offices go unanswered, even at well-run ones.
Invoca$2M
average revenue at a med spa, built on high-value, repeat patients.
AmSpaWhoever answers first usually wins the patient. Right now, that isn't always you.
FAQ
The questions clinics ask us.
Still wondering about something? The quickest answer is to hear it yourself. Book a call.
Will it replace my front desk?
No. It's a safety net for the calls your team can't get to. After hours, when the desk is slammed, or when someone's stuck on hold. Your staff still handle everything they do today.
Does it work with my booking system?
Most likely. It works with the major systems like Zenoti, Boulevard, and Mindbody. If yours connects, it books right into your calendar. If not, your team gets a clean note to confirm.
Can it transfer to a real person?
Yes. Urgent calls and anything that needs a human get sent straight to your team. You set the rules for what transfers and when.
Are you HIPAA compliant?
Yes. We sign a BAA with you, encrypt patient data, keep it to your team only, and delete it after 30 days.
How much does it cost?
It depends on your clinic's size and setup, so we'll walk you through it on a quick call. One flat monthly price, and no surprise per-minute bills.
Stop losing patients to a missed call.
Book a quick call and we'll show you exactly how it would work for your clinic.
Book a call30 minutes. No pressure, no hard sell.
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